Our values
At Jones, we believe in creating a workplace where everyone is valued, respected, and empowered to thrive. Our colleagues embody the spirit of what makes us exceptional – each person plays a vital role in our shared success and is celebrated for their unique contributions.
Our core values drive everything we do:
These values are brought to life through our Jones DNA, which is made up of three key principles:
Our colleagues are passionate about making a positive impact on our customers. We focus on providing exceptional service and making sure our customers feel valued and cared for.
We are committed to achieving success and continuously improving. Every colleague is driven by the desire to make an impact, exceed expectations, and deliver results that matter.
Personal growth and reflection are important to us. We encourage our colleagues to understand themselves, take ownership of their development, and embrace feedback.
What we look for in our colleagues is more than just a skillset – it’s the right attitude and approach. We are looking for individuals who are friendly, engaging, and positive. Team players who collaborate and support others, always ready to contribute with a can-do attitude. We welcome those who ask questions, are eager to learn, and take responsibility for their growth and development.
If you share these values and are excited about the opportunity to be part of a dynamic, supportive team, we’d love to hear from you.
Colleague stories
- Antonella
- Assistant Manager
“I started at Jones in 2001 as a Customer Advisor. Within 3 months I was promoted to Assistant Manager. Further down the road we were bought by Pavers in 2018. Pavers are so down to earth and friendly. I feel really appreciated here. Pavers have celebrated my long service by treating me to a day out at Ascot Races and a gift voucher to spend on myself. Working for Jones is the best thing I have ever done!”
- Kat
- Customer Advisor
“I have been working for Jones for 6 years now. I started in the Chichester store before transferring to Bath during my 3 year course at University, returning after my graduation. Despite being a Customer Advisor, I often act as Supervisor when needed. I have supported other stores over the years, going as far as Guernsey. I have really enjoyed the varied experiences this has afforded me and feel much more well-rounded as a result of it.”
- Sayeed
- Customer Advisor
“I love it! The team here is amazing. I love working with them. I love being able to serve customers and provide a good impression.”
- Sarah
- People Advisor
“Working for a dynamic retail company is an incredibly rewarding experience. I’ve had the opportunity to support and influence the employee experience, ensuring we maintain an inclusive, engaging and productive work environment. It feels amazing to work for a company that not only produces great footwear but also values its people as much as its customers and strives to make a positive impact!”
- Emma
- Recruitment Coordinator
“I have worked at Jones Bootmaker for 3 years and what I love the most is the family culture. It is great to work in a friendly, supportive and fun team who really feel like family. There are lots of opportunities for growth and development!”
- Timea
- Supervisor
“I began working for Jones Bootmaker in 2011, starting as a Customer Advisor before becoming Supervisor. I left for a brief amount of time, before returning. I love the environment, my colleagues and the products. Serving customers is my passion & I love selling shoes”.
- Mariana
- Assistant Manager
“I joined Jones Bootmaker in 2017. After 4 year service, I worked my way up to Assistant Manager. I love serving our lovely customers the most. I love making them happy and ensuring they return.”
- Dom
- Store Manager
“I joined Jones Bootmaker 8 years ago. Now owned by Pavers, I feel Jones has been re-established as a brand and working environment. As Store Manager, I love to get involved with my team, leading by example and embellishing the strong values Jones exhibits. Being part of Jones ever-growing growth is exciting and rewarding. I would advise anyone who is fun, creative & has strong family working values to work for Jones Bootmaker!”
- Jack
- Senior L&D Advisor
"Jones has given me the chance to learn so many new skills and grow both personally & professionally. The support for career progression and development has been amazing, it's helped me focus on building my future. Being part of a company that truly cares about everyone's success makes all the difference."